Welcome to Panoply Statements Writing site, an online platform that increases your probability of succeeding by developing exemplary documents.

Please read the following terms and conditions that were effected to promote a transparent and cordial relationship between the clients/customers and us.

For these terms and conditions to be applicable, you must be of legal age. If you are a child, you must ask one of your parents or legal guardian to read and accept the terms and conditions on your behalf.

By filling the order form or clicking the button you explicitly state that you are an adult accepting the terms and conditions on your behalf of yourself or your child.

If you do not agree with the stipulated terms and conditions or you are not an adult, you must cease from placing an order.

Section A: Glossary of Terms

Client/customer/you. The terms refer to anyone who makes an order.

We/Us refers to Panoply Statements Writing.

Order/services/product refers to any document required and paid for by the client.

Section B: Provision of Services

When ordering your product, you will be required to provide us with the necessary information to complete your order. The personal information you provide us is handled per our Privacy Policy. The order net payable is automatically generated based on urgency, the number of pages, work type, and discount code (where applicable). The countdown on the deadline only begins after you make payment via our secure platform and provide us with all the information required to develop your document, as you instructed in the order description section. You will be required to provide personal information that cannot be freely sourced online. Once your order is finalized, it will be sent to you via the Email address you provided on the order form.

Section C: Revisions

Once your order is completed and delivered to the provided email address, you will be given adequate time to review the work and determine whether it is at par with the instructions provided. If you are unsatisfied with the product, you have the right to demand a free revision contingent on providing clear and significant reasons.

We recommend that you clearly indicate what aspects of the delivered work you would need changes to be implemented via the revision. Kindly note that we extend a grace period of 30 days since the date of order delivery to utilize this provision and claim a free revision, which must be congruent with the instructions provided when the order was being initially placed, or any additional information shared before completion and delivery of the order.

Please note that any revision requests that do not conform with the initial instructions issued are subject to a discretionary writing and/or editing fee to be determined contextually.

Section D: The Client’s Right to Reject Work and Refunds

If you are not satisfied with the delivered work, we do recommend that you request a revision with clear indications of where we may improve the document. Depending on the magnitude of the requested changes, we can overhaul the delivered work to ensure that we meet your specific needs.

However, we do understand that in select cases, revisions may no longer be possible and/or requested. Such instances may include: the deadline of delivery is due/nearly due, and there is insufficient time for revisions; you are still unsatisfied with the delivered work after corrections were implemented; you have lost faith in us to provide work that meets your specific needs, or any other number of reasonably contextual cases. In such instances, you – as the client – do reserve the right to reject the delivered work and request a refund.

This rejection and request for a refund can be implemented simply by sending us an email to that effect, or requesting a live-chat session via the website plugin and indicating as much to the responding customer support agent. Please note that we maintain the right to honor the refund at our discretion if such a request has been made in good faith, and the reasons for the request are fair and reasonable. Kindly allow us 12-48 hours for the customer support desk to relay your request to our administrators and the refund to be reviewed and executed.

Kindly note that we also reserve the right to deny and/or contest the refund request if:

1. The client’s request for a refund stems from factors beyond the control of our organization. For instance, an organization failing to recruit our client after we developed an application letter per their instructions does not merit the client demanding a refund. Additionally, the client’s failure to check their email for delivery (including the spam folder) does not merit a refund.
2. The refund request stems from the failure to meet instructions that were never issued and/or were issued obscurely. Kindly note that it is the onus of the client to relay any instructions or requirements of the work clearly to ensure that we align as closely to their vision as possible.
3. The refund stems from bad-faith arguments, meaning that the conditions of the refund can be factually and irrefutably disproven, but the client continues to adhere to them.
4. The refund request stems from the client’s inaction and/or erroneous actions. For example, the client makes changes after the fact that adversely impact the quality of the delivered document.
5. A reasonable time period has elapsed since the delivery of the service.
6. The client communicates that they no longer need the document(s) under the disputed order after they were duly delivered.
7. Any other circumstances that can be deemed unreasonable, unfair, or exploitative when conducting business in good faith.

Finally, kindly note that once a refund has been successfully issued to the client, the ownership of the delivered work reasonably reverts to Panoply Research Bureau. Therefore, anonymized versions of the work can be used at the discretion of the company for instances such as internal training and demonstrations, shared as samples, search engine optimization, or any other contexts approved by administrators of the company.

Thank you for using our services